Privacy Policy

1. Information We Collect

Carlton Wellness Group ("we," "our," or "us") collects information you provide directly to us, such as when you create an account, make a reservation, apply for membership, or contact us. This may include:

• Personal identification information (name, email address, phone number)
• Payment and billing information
• Reservation and travel preferences
• Communication preferences and feedback
• Location data when using our services

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our wellness group services
• Process reservations and membership applications
• Communicate with you about services, updates, and promotional offers
• Personalize your experience across Carlton properties
• Ensure security and prevent fraud
• Comply with legal obligations

3. Information Sharing

We do not sell, rent, or share your personal information with third parties except in the following circumstances:

• With your explicit consent
• To service providers who assist in our operations
• To comply with legal requirements or protect our rights
• In connection with a business transfer or merger

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your data
• Opt out of marketing communications
• File a complaint with supervisory authorities

6. Contact Us

If you have questions about this Privacy Policy, please contact us at: